Canceling a Request

A request can be closed with a Canceled reason — distinct from completing or rejecting it — for example when a data subject withdraws their request or it no longer needs to be fulfilled.

Canceling is available via the API

Today, closing a request with a Canceled outcome is supported only through the DSR API, not the portal. In the portal you can complete or reject a request, but there's no option to close it as canceled — so if you need to cancel a request, use the API.

See the MineOS API reference for the endpoint that closes a request, where you can set the canceled outcome.