Acknowledgement

Confirm receipt of a request to the data subject once they've completed verification

The acknowledgement email confirms to the data subject that their request has been received and is being handled.

When it's sent

The acknowledgement is sent after the data subject completes verification. It's enabled per right with the Send acknowledgement rule, which also selects the acknowledgement template to use.

Configuring it

Choose the template in the right's Rules & templates settings, and edit the template's content in DSR Setup → Templates. Because it's set per right, different rights can send different acknowledgement wording.


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