Magento DSR integration

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This integration automates privacy requests for Magento. MineOS looks up the Magento customer that matches the requester's email address, then lets you preview, anonymize or copy it. The Magento + Twilio type also removes the customer's text messages from Twilio.

How It Works

• Preview: before MineOS changes or copies anything, you can preview what it found for the requester. With the Magento type, that is the matching customers (ID, email address and name) and orders (order ID, creation date and product ID). With the Magento + Twilio type, it is the Twilio messages found for the customer's phone numbers.
• Anonymize: with the Magento type, MineOS replaces the customer's email address with a generated placeholder address and clears the customer's name, date of birth and addresses. On the customer's orders it replaces the email address with the same placeholder and clears the name fields.
• Get a copy: with the Magento type, MineOS sends the requester a copy of their Magento customer and order data.
• Delete: with the Magento + Twilio type, MineOS finds the phone numbers on the customer's addresses and order billing addresses in Magento by email, then deletes the SMS and WhatsApp messages sent to those numbers in Twilio. If no phone number is found, the task is reported as not found.

Choose the right integration type

Before You Start

• Make sure you have permission to create integrations in your Magento admin portal.
• For Magento + Twilio, you also need permission to create API keys in Twilio, and customer phone numbers in Magento must use an international format such as +1234567890.

Setting Up

Step 1: Create an integration in Magento

1. Log in to your Magento admin portal and go to System → Integrations → Add New Integration.
2. Enter a name (for example, MineOS) and a contact email address. Leave the other fields empty.
3. Open the API tab and grant access to these resources (both integration types look up the customer and their orders): under Sales, Operations → Orders → Actions; under Customers, All Customers.
4. Click Save, then click Activate next to the integration and click Allow.
5. Copy the Access Token and your Magento store URL.

Step 2 (Magento + Twilio only): Create a Twilio API key

1. Log in to Twilio and go to Account → General settings. Copy the Account SID.
2. Go to Account → Keys & Credentials → API keys and click Create API Key.
3. Name the key, choose the Standard key type and click Create.
4. Copy the key SID and Secret.

Step 3: Connect in MineOS

1. Log in to MineOS. On the left sidebar, click Inventory → Data Sources. Click Add Data Source, search for Magento and click Add.
2. Open the Magento data source → Integrations tab → Request Handling section → select Integration.
3. In the Integration type dropdown, choose Magento or Magento + Twilio.
4. Fill in Magento API Key (the access token) and Magento domain. Enter the domain as a full URL, including https:// (for example, https://store.example.com). For Magento + Twilio, also fill in Twilio Account Id (SID), Twilio API Key SID and Twilio API Key secret.
5. Click Test your integration so MineOS can verify the credentials.
6. Click Test & Save.

You're done! MineOS has been connected to your Magento store.

Using the Integration in Requests

To handle requests automatically, add the Magento integration to the workflows of the privacy rights it should handle: deletion (Magento + Twilio), or get a copy and anonymization (Magento).

Need Help?

If you need any help with this integration, please contact your Customer Success Manager. They will be happy to assist you!