Webhook Events for DSR

If you want to drive your own automation off DSR activity — pushing requests into another system, kicking off an enrichment lookup, or resuming a workflow once a request has been reviewed — MineOS can post real-time webhook events to an endpoint of your choice as those things happen.

DSR events you can subscribe to

Three of the available webhook events relate to DSR requests:

• Request Created — fired when a new DSR is created.
• Request Closed — fired when a DSR is closed, including the closing reason.
• Requires Attention Done — fired when a request's Require Attention flag is cleared, i.e. once it's been reviewed.

Each event's page documents its exact payload. Two more events cover Data Inventory activity (System Created and Employee Inactive) rather than DSR.

Setting up and securing webhooks

Webhook events are configured under Settings > Developers > Webhook events, where you choose your endpoint URL, pick which events to receive, and get the verification key used to validate incoming events. For the full setup steps, payload schema, delivery/retry behavior, and how to verify event signatures with HMAC, see the Webhook Events reference.

A common pattern is to subscribe to Request Created and use it to look up additional data about the requester — see Enriching a Request and Providing Useful Context for DSR for how to feed that data back into MineOS.