Kustomer data classification integration

Automate data classification by integrating MineOS with Kustomer

How It Works

MineOS connects to your Kustomer account with an API key and scans your customer records to detect the personal data they contain.

Note: This article covers data classification. Setting up Kustomer for privacy requests is covered in the Kustomer DSR integration article.

Before You Start

• Make sure you have permission to create API keys in your Kustomer account.
• [Optional] Enable Preview mode to view sample PII values alongside classification results. You must enable Preview mode before running the scan.

Setting Up

Step 1: Create an API key in Kustomer

1. Log in to Kustomer and go to Settings → Security → API Keys.
2. Click Add API Key and fill in:
   • Name: MineOS
   • Roles: org.permission.customer and org.permission.message.read
   • Expiration: No Expiration
3. Click Create and copy the API key.

Step 2: Connect in MineOS

1. Log in to MineOS. On the left sidebar, click Inventory, then click Add data source. Search for Kustomer and add it.
2. Open the Kustomer data source and go to the DSR & integrations tab. If the data source already has an integration, click Add instance.
3. Under Action for fulfilling requests, select Integration, then choose Kustomer in the Integration Type dropdown.
4. Click Set up integration. In the wizard, paste the API key.
5. Click Finish.

Step 3: Turn on data classification

Mark the Scan this source using Data Classifier checkbox for the integration.

You're done! MineOS has been connected to your Kustomer account.

Need Help?

If you need any help with this integration, please contact your Customer Success Manager. They will be happy to assist you!