Managing Deletion Requests

Process a right-to-erasure request by running deletions across your systems, then notify and close.

A deletion request — the right to erasure — asks you to remove the data subject's personal data from your systems. MineOS processes it by running deletion actions across your connected integrations and tracking each one to completion.

How a deletion request is processed

The request's tasks are grouped by status:

  • Needs action — tasks waiting on you to start.
  • Needs manual confirmation — deletions in systems handled manually: delete the data in that system, then click Mark as completed (you can Undo if you need to).
  • In progress — automated deletions currently running.
  • Completed — finished deletions, each showing its result.

Automated integrations delete the data and move themselves to Completed; manual integrations wait for you to confirm. How each source is handled comes from the right's workflow — see Setting Up DSR Handling Type.

Close the request

When every task is complete, notify the data subject and close the request: click Reply to user (or Close request at the top) to send the completion email and close it. See Completing a Request for the closing flow, or Processing a Request with Autopilot to run the whole thing automatically.


Did this page help you?