Requires Attention Done

The Requires Attention Done event is fired when a DSR request's Require Attention flag is cleared — that is, when the request is marked as reviewed and no longer needs manual attention. This is useful for resuming your own downstream automation once a human has finished reviewing a flagged request.

Payload Schema

In addition to the standard fields every event has, the Requires Attention Done event has the following fields in its payload:

Field Name	Description
ticketInfo	Information about the DSR request, including: ID, type, date, source (channel) and domain.
userInfo	Information about the requesting user, including: name, email, verification status and custom metadata.
evidence	Email evidence for the relationship the requesting user has with the company. Available only for requests coming from the MineApp channel.

An example event:

{
  "eventId": "af751115-0653-45c9-8b8a-64ea3648a997",
  "eventType": "ExitRequireAttention",
  "isTest": true,
  "ticketInfo": {
    "id": "fb8667b6-7abf-4f20-895e-2f53378f8a85",
    "source": "Form",
    "domain": "acme.com",
    "createdAt": "2021-12-20T17:49:45.7266574Z",
    "requestType": {
      "id": "delete",
      "name": "Delete"
    }
  },
  "userInfo": {
    "name": "Test User",
    "email": "[email protected]",
    "isVerified": true,
    "customFields": {
      "customKey": "value",
      "anotherCustomKey": "anotherValue"
    }
  }
}