API Reference

Close request

post
https://api.portal.saymine.com/api/ticket/CloseV2
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Body Params
string | null

Ticket ID to close

string
enum
Allowed:
boolean

When set to true, request is not actually closed

boolean

When set to true, any close automations will be skipped (e.g. sending a complete notification to user) If the ticket's request type is undetermined, a close automation will be skipped

string | null

When provided, the ticket will be closed with the provided template. The default workflow template will be used if not provided.

Response
200

Success

Updated 9 days ago

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Response
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Updated 9 days ago