Iterable DSR integration

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This integration automates privacy requests for Iterable. MineOS looks up the Iterable user that matches the requester's email address, then lets you preview, delete or copy their data.

How It Works

• Preview: before MineOS deletes or copies anything, you can preview the user it found for the requester, including the email address and user ID.
• Delete: MineOS asks Iterable to forget the user with the requester's email address. The task shows as in progress while Iterable processes the request.
• Get a copy: MineOS sends the requester a copy of the Iterable data it holds for their email address: the user's data fields, the messages sent to them and their event history.

Choose the right integration type

Before You Start

• Make sure you can access the Iterable project you want to connect and have permission to create API keys in it.

Setting Up

Step 1: Create an API key in Iterable

1. Log in to Iterable and select the project you want to connect.
2. Go to Integrations → API keys and click Create API Key.
3. Enter a name for the key and set the type to Server-side.
4. Click Create and copy the key.

Step 2: Connect in MineOS

1. Log in to MineOS. On the left sidebar, click Inventory → Data Sources. Click Add Data Source, search for Iterable and click Add.
2. Open the Iterable data source → Integrations tab → Request Handling section → select Integration.
3. In the Integration type dropdown, choose Iterable or Iterable EU, depending on where your project is hosted.
4. Paste the key into the Api key field.
5. Click Test your integration to validate the key.
6. Click Test & Save.

You're done! MineOS has been connected to your Iterable project.

Using the Integration in Requests

To handle requests automatically, add the Iterable integration to the workflows of the privacy rights it should handle, such as deletion or get a copy.

Need Help?

If you need any help with this integration, please contact your Customer Success Manager. They will be happy to assist you!